We are there for you

Extensive service and competent consultancy have always been a priority at Heinlein. Thus, we offer professional support in the fields of processing, closure and conveyance technology. As a customer, you profit from our many years of experience, our expertise in mechanical engineering and, not least, from the constant training of our employees.

Support by Heinlein Plastik-Technik:

  • Determination of the appropriate type of product and administration
  • On the basis of the prescribed dosing regulations, we conduct dosing tests
  • Processing tests / creation of a report
  • Creation of processing recommendations

For us, good service does not end with the delivery of our products. We therefore attach particular importance to professional after-sales service. We also ensure you our full support at any time, with the parameter setting of your system and the associated questions or problems.

Frequently, it can already be analysed on the telephone, where the cause can be looked for. If this should not happen to be possible, we are pleased to visit you on site.We provide even more support in the area of service engineering when running your machinery. A service engineer can help you with the adjustment parameters upon request.